NURS608 Human Factors and the Healthcare Environment

The emphasis of this course is on the role of the nurse leader in developing and managing human resources within the healthcare delivery system. Theories and principles related to the development of an organizational climate that fosters staff satisfaction and productivity are explored. Nursing Excellence Models are discussed and reviewed. Principles of personnel administration, employee relations, legal guidelines and collective bargaining are examined throughout the course.Prerequisite: NURS606Credits 3